Shipping Information
Shipping & Delivery
Fast, reliable shipping across Ghana with multiple delivery options to suit your needs
Shipping Options
Standard Shipping
Reliable delivery for everyday orders
3-5 business days
Express Shipping
Fast delivery when you need it quickly
1-2 business days
Overnight Delivery
Next business day delivery
Next business day
Delivery Zones & Pricing
| Zone | Areas | Standard | Express |
|---|---|---|---|
Greater Accra | Accra, Tema, Kasoa, Madina, Legon, East Legon | ₵10 2-3 days | ₵25 1 day |
Ashanti Region | Kumasi, Obuasi, Ejisu, Mampong, Konongo | ₵15 3-4 days | ₵35 1-2 days |
Western Region | Takoradi, Tarkwa, Axim, Half Assini | ₵20 4-5 days | ₵45 2-3 days |
Northern Regions | Tamale, Bolgatanga, Wa, Yendi | ₵25 5-7 days | ₵55 3-4 days |
Order Processing
• Orders placed before 2 PM are processed the same day
• Weekend orders are processed on the next business day
• Processing time: 1-2 business days for most items
• Custom orders may require additional processing time
Shipping Protection
• All packages are insured against loss or damage
• Signature required for high-value items (₵500+)
• Real-time tracking for all shipments
• Safe delivery guarantee or full refund
Special Services
Gift Wrapping
Professional gift wrapping service available
₵10 per itemScheduled Delivery
Choose your preferred delivery time
₵20 additionalPickup Points
Collect from convenient pickup locations
Free serviceInternational Shipping
We ship to select countries across Africa and worldwide. International shipping rates and delivery times vary by destination.
West Africa
7-10 business days
Starting from ₵80
Rest of Africa
10-14 business days
Starting from ₵120
Worldwide
14-21 business days
Starting from ₵200
Shipping FAQ
When will my order ship?
Most orders ship within 1-2 business days. You'll receive a tracking number via email once your order ships.
Can I change my shipping address?
You can change your shipping address before your order ships. Contact our support team immediately if you need to make changes.
What if I'm not home for delivery?
Our delivery partners will attempt delivery 3 times. If unsuccessful, your package will be held at a nearby pickup point.
Do you offer free shipping?
Yes! We offer free standard shipping on orders over ₵200 within Ghana.
How can I track my package?
Use our order tracking page with your order ID or tracking number to get real-time updates on your shipment.
What about shipping insurance?
All shipments are automatically insured. High-value items (₵500+) require signature confirmation for added security.